Careers
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Network
Table 1
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Table 2
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Table 3
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Table 4
PROCESS OVERVIEW FOR SURVEILLANCE AUDIT
Preparation of surveillance audit
Opening of process and notification of surveillance intimation letter to client
Appointment of audit team for the audit
Dispatch surveillance audit programme to the Organisation
Surveillance audit
Opening meeting
Check implementation of corrective actions related to previous audit, complaints
Verification of effective implementation and related evidence
Internal closing meeting
Classification of findings
Preparation of the audit report
Closing meeting
Deliver copy of audit report to the Organisation
Actions following the audit
Control and confirmation of the audit report
Acceptance of corrective action proposals
Any changes to the surveillance audit plan and dispatch to the Organisation
Send confirmation of certificate validity to the Organisation
Check that documentation is complete, close process
Process Overview
Audit Process
Complaint
Appeals
Sample Certificate
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